Hardly anyone knows that you are not obliged to get your new vehicle serviced by your main dealer
in order to retain your vehicles warranty. The European Commission Regulation No 1400/2002 over rules
in order to retain your vehicles warranty. The European Commission Regulation No 1400/2002 over rules
the need for customers to use main dealer servicing for warranty purposes. Please read on............
Q: What effect will the new block exemption have on the car repair and servicing market?
A: These changes will mean more competition in the servicing and repair market leading to lower costs
and higher standards for consumers.
The after-
Dealers will still have to ensure that customers’ cars are serviced and repaired to manufacturers
approved standards, but they will no longer have to do it themselves; and, independent garages and
roadside assistance organisations will have much greater access to technical information, including
approved standards, but they will no longer have to do it themselves; and, independent garages and
roadside assistance organisations will have much greater access to technical information, including
diagnostic equipment and software.
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